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Terms of service

Effective Date: May 1, 2025

Welcome to MUMUK INC. ("we," "our," "us"). By visiting our website and/or purchasing on our website www.mumuk.com (the "Site"), you agree to comply with and be bound by the following Terms of Service ("Terms"). Please read them carefully. 

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

1. Use of the Site

  • Eligibility: By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

  • Account Responsibility: If you create an account, you are responsible for maintaining the confidentiality of your account information and for all activities under your account.

  • Prohibited Activities: You agree not to engage in any activity that disrupts or interferes with the functioning of the Site, including but not limited to transmitting harmful code or engaging in fraudulent activities.

2. Products and Services

  • Product Descriptions: We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions or other content on the Site are accurate, complete, or error-free. 

  • Product & Service: We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

  • Pricing: All prices are listed in USD and are subject to change without notice. Prices do not include applicable taxes or shipping fees. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

  • Availability: Product availability is subject to change. We reserve the right to discontinue products at any time.

  • Third-Party Tools: We may grant you access to third-party tools that we neither monitor nor control. You acknowledge and agree that such tools are provided "as is" and "as available," without any warranties or endorsements. We disclaim all liability arising from your use of these optional third-party tools. Your use of these tools is at your own risk, and we recommend reviewing the terms and conditions of the respective third-party providers.From time to time, we may introduce new services, features, tools, or resources through the Site. Unless explicitly stated otherwise, these additions will be subject to these Terms. 

3. Orders and Payments

  • Order Acceptance: By placing an order, you offer to purchase the selected products under these Terms. We reserve the right to accept or decline any order for any reason. 

  • Payment Methods: We accept various payment methods, including credit/debit cards and other payment processors. By providing payment information, you authorize us to charge the applicable amount for your order.

  • Order Cancellation: Orders may be canceled before shipment. Once shipped, orders cannot be canceled but may be returned in accordance with our Return Policy.

4. Shipping and Delivery

  • Shipping Policy: We offer shipping to [list of countries/regions]. Shipping times and fees vary based on location and shipping method selected.

  • Delivery Issues: We are not responsible for delays or issues caused by the carrier. Risk of loss and title for products pass to you upon delivery to the carrier.

5. Returns and Refunds

  • Return Policy: You may return unused and unopened products within [number] days of receipt for a full refund or exchange. Certain products may be non-returnable, including [list any non-returnable items, e.g., opened cosmetics].

  • Process: To initiate a return, contact us at [contact email/phone number] with your order number and reason for return.

  • Refunds: Approved refunds will be processed to the original payment method within [number] business days.

6. User Comments, Feedback, and Other Submissions

By submitting comments, feedback, or other materials ("Submissions") to us—whether at our request or unsolicited, and through any medium (e.g., online, email, postal mail)—you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, publish, distribute, translate, and exploit these Submissions without restriction. We are under no obligation to maintain confidentiality, provide compensation, or respond to any Submissions.

We may, but are not obligated to, monitor, edit, or remove content that we determine, in our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service.

You affirm that your Submissions do not infringe upon any third-party rights, including copyright, trademark, privacy, or other personal or proprietary rights. Additionally, your Submissions will not contain defamatory, unlawful, abusive, or obscene material, nor any viruses or malware that could affect the operation of our services or related websites. Impersonation of others or providing misleading information regarding the origin of Submissions is prohibited. You are solely responsible for the content and accuracy of your Submissions.

7. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which can be found at https://mumuk.com/policies/privacy-policy.

8. Limitation of Liability

  • Disclaimer: The Site and its content are provided "as is" without warranties of any kind, either express or implied.

  • Limitation: We are not liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased.

9. Indemnification

You agree to indemnify and hold harmless [Your Brand Name], its affiliates, and employees from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.

10. Governing Law

These Terms are governed by the laws of New York. Any disputes will be resolved in the competent courts of New York.

11. Modifications

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after changes signifies your acceptance of the new Terms. 

12. Contact Information

For questions or concerns regarding these Terms, please contact us at: hello@mumuk.com

MUMUK INC.

169 Madison Ave STE 15329
New York NY, 10016
Email: hello@mumuk.com